official sources used
Start with official routes before paying a private finder, document service, or recovery agent. This page records the source shelf used by Interinstitutional pages.
| source | what it supports | route |
|---|---|---|
| USA.gov unclaimed money | State-held property, dormant checks, returned deposits, and old account balances. | www.usa.gov/unclaimed-money |
| NAUPA / MissingMoney | State unclaimed-property search routes and official state programs. | unclaimed.org/ |
| IRS refund status and refund windows | Federal refund status, refund timing, and claim-window checks. | www.irs.gov/refunds |
| AnnualCreditReport.com / FTC route | Official credit report access before a dispute or complaint route. | www.annualcreditreport.com/ |
| CFPB complaints | Consumer finance complaint escalation after trying the company route first. | www.consumerfinance.gov/complaint/ |
| Federal Student Aid | Loan servicer transfer history and student loan account records. | studentaid.gov/ |
| HealthCare.gov appeals | Marketplace appeal routes and insurance decision paperwork. | www.healthcare.gov/marketplace-appeals/ |
how to use this shelf
- If the item is a dormant balance, returned check, or old deposit, start with state unclaimed-property systems.
- If the item is a federal tax refund, start with the official tax refund route, not a private recovery offer.
- If the item may affect a credit report, pull the official report first, then dispute with the reporting company, then escalate if needed.
- If the item is a school, benefit, insurance, or loan record, identify the office or custodian that owns the current record.
Last reviewed: May 2026.